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Terms & Conditions

Last updated: May 2026

1. Introduction

Welcome to Functional Products.

These Terms & Conditions govern your use of our website and the purchase of products from us. By accessing this website or placing an order, you agree to be bound by these Terms.

If you do not agree to these Terms, please do not use this website.

2. Company Information

Functional Products
Website: www.functional-products.co.uk

For customer support, please use the contact information provided on our website.

3. Products

We sell nutritional supplements, wellness products and related goods.

All descriptions, images and pricing are provided as accurately as possible. However:

  • Packaging may differ from images shown
  • Product availability may change without notice
  • Specifications may occasionally be updated by manufacturers

We reserve the right to withdraw products at any time.

4. Health Disclaimer

The information on this website is provided for general informational purposes only and is not medical advice.

Our products are not intended to diagnose, treat, cure or prevent any disease.

Before using supplements, you should consult your doctor or healthcare professional, especially if you:

  • Are pregnant or breastfeeding
  • Take prescription medication
  • Have a medical condition
  • Have allergies or sensitivities

Always follow the instructions provided on product packaging.

Individual results may vary.

5. Orders

When placing an order, you confirm that:

  • All information provided is accurate
  • You are legally capable of entering into contracts
  • You are authorised to use the payment method supplied

Orders are subject to acceptance and availability.

We reserve the right to refuse or cancel any order, including where fraud or unauthorised activity is suspected.

6. Pricing & Payment

All prices are shown in GBP (£) and include VAT where applicable.

Prices may change without notice.

Payment must be received in full before goods are dispatched.

7. Delivery

Estimated delivery times are provided for guidance only and are not guaranteed.

We are not responsible for delays caused by:

  • Courier services
  • Customs processes
  • Adverse weather
  • Industrial action
  • Events outside our reasonable control

Risk in products passes to you upon delivery.

Please inspect deliveries promptly and notify us of any issues within 48 hours.

8. Returns & Refunds

Under UK consumer law, customers may have the right to cancel eligible orders within 14 days of receipt.

Due to hygiene and safety reasons, opened consumable products cannot be returned unless faulty.

Returned items must be in exactly the same condition as received and immediately suitable for resale

Refunds are processed after inspection.

Customers are responsible for return postage costs unless goods are faulty or incorrectly supplied.

Nothing in these Terms affects your statutory rights.

9. Faulty Goods

If products arrive damaged, faulty or incorrect, please contact us promptly with:

  • Your order number
  • Photographs of the issue
  • A description of the problem

We may offer a replacement, refund or exchange in accordance with UK consumer legislation.

10. Promotional Offers

Discount codes and promotions:

  • May be withdrawn at any time
  • Cannot usually be combined
  • May exclude certain products

We reserve the right to cancel promotions where misuse is suspected.

11. Intellectual Property

All content on this website including:

  • Branding
  • Logos
  • Graphics
  • Images
  • Text
  • Product descriptions

is the property of Functional Products or its licensors.

No material may be copied or reproduced without written permission.

12. Website Use

You agree not to:

  • Misuse the website
  • Interfere with website security
  • Attempt unauthorised access
  • Distribute malicious software
  • Use the website unlawfully

We reserve the right to restrict access where misuse occurs.

13. Limitation of Liability

To the fullest extent permitted by law, Functional Products shall not be liable for:

  • Indirect losses
  • Loss of profits
  • Business interruption
  • Consequential damages

arising from use of this website or products purchased from it.

Nothing in these Terms excludes liability for death, personal injury caused by negligence, fraud, or any liability that cannot legally be excluded.

14. Privacy & Cookies

Your use of this website is also governed by our Privacy Policy and Cookie Policy.

15. Governing Law

These Terms are governed by the laws of England and Wales.

Any disputes shall be subject to the exclusive jurisdiction of the English courts.

16. Contact Us

For questions regarding these Terms, please contact us through our Contact Page .